You are then prompted to enter the email address & the password. Reset Email Password if Necessary – If your password is not accepted then this just means that you need to login to your Web Hosting Control Panel & reset the password for your email address.If you are able to login to webmail then this means that the password is valid for that email address so we can proceed to the next step. To do this, all you need to do is to login to your web hosting control panel & select the “Email Accounts” icon & then select the option to change your password. So I deleted the account and reentered it and it worked again. So I deleted the account and reentered it and it worked again.
Once we have this information we will conduct testing to ensure our BES10 offering has the same Fanatical Support you expect from Rackspace.
It will stop syncing again and we shouldn't have to continuously remove and add the account.
or check the following: Normally most email issues can be resolved by some basic checks to make sure that the settings are correct. Check Password for Email Address – Check that you have the correct user name and password for your email account.
One of the individuals who can't send emails to anyone at our domain is using msn.com; the other is unknown at this time. They can't reply or generate emails to us without the bounceback.
Is there anything you folks at inmotion hosting can do to troubleshoot this for me?